SAP SuccessFactors – Recruiting Management (RCM) (Aug 2024 - Mar 2025)

Worked on enhancing external candidate authentication by integrating SAP Customer Data Cloud (Gigya) for multi-factor and social login. Developed and optimized REST APIs, configured password policies, enabled SMS-based verification, and streamlined login flows for improved security and performance.

• - Integrated SAP Customer Data Cloud (Gigya) with RCM to enable multi-factor authentication and social login capabilities.
• - Configured password policies and set up phone verification workflows using external SMS providers.
• - Developed and optimized RESTful APIs for user data validation, improving system reliability and response time.
• - Implemented backend validation logic and error handling for candidate types with proper status codes.
• - Streamlined candidate authentication processes, contributing to reduced login time and enhanced user experience.
• - Authored technical documentation and provided KT support to internal teams.
• - Mentored new joinings.

CX Sales Cloud (CXM) (Apr 2025 - Present)

Sales features, API integration, customer experience.

• - Worked on exception handling
• - Improved tenant job performance from 25min to 3min,improved job lags

Website Head (Apr 2023 - Mar 2024)

Led the revamp of the TEDxSITB website, improved accessibility, managed team, and optimized SEO.

• - Revamped TEDxSITB website for accessibility and engagement
• - Optimized SEO, increasing traffic and search visibility
• - Managed a team of developers for event web updates

Web Development (Apr 2022 - Mar 2023)

Built and maintained TEDxSITB website, implemented SEO and accessibility, collaborated with team.

• - Developed and maintained event website
• - Implemented SEO and accessibility improvements
• - Collaborated for event content updates